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Services A-Z (88)
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Z
A
Accounting Software Incidents
Applications / Accounting Applications
Accounting Software Request
Applications / Accounting Applications
Annual Review of Emergency Procedures
Compliance
App Dev Team Applications Incidents
Applications / App Dev Team Applications
App Dev Team Applications Requests
Applications / App Dev Team Applications
Application Development Change
Change Management
Auditor Request
Administrative
B
Backup/Restore Requests
Network Services
Budget Request
Administrative
Building - Change Hours of Access
Access to Building and Systems
Building - Key not working
Access to Building and Systems
Building - Request a Card Key/Fob
Access to Building and Systems
Building Access Manager Review
Compliance
Building and Grounds Issue
Building and Grounds
Building and Grounds Request
Building and Grounds
C
Communications Request
Communications
Computer Updates
Desktop Systems
Conference/Meeting Incident
Conference and Presentation
Conferencing - Room/Equipment Setup
Conference and Presentation
D
Desktop Applications Incidents
Applications / Desktop Applications
DLP Alert
Security
E
Easy Ticket
Service Desk
Email Incidents
Email, Distribution Group, & Calendaring
Email, Distribution Group, Calendar Request
Email, Distribution Group, & Calendaring
Employee Position Change Request
Administrative
F
File Update
Computer Operation Requests
File/System Access Permission Changes
Access to Building and Systems
Filenet Access Audit (LGL, EMP, MED, SF, HR, ACCT)
Compliance
Filenet Help
Applications / Image Applications
FOIA Request
Administrative
G
GRC Tool - User Provisioning Request
Security
I
Image - SSN Transfer
Support Services/Image
Image Applications Incidents
Applications / Image Applications
Image Applications Requests
Applications / Image Applications
Image/CSG Change Request
Support Services/Image
Infrastructure System Change
Change Management
InTune Enrollment
Access to Building and Systems
K
Knowledge Base Article Requests
Training Requests
M
Maintenance Message
Computer Operation Requests
Microsoft Teams for Al Gates at MBS
Applications
N
Network incidents
Network Services
Network Request
Network Services
New User Setup Request
Administrative
O
Operations Print Request
Computer Operation Requests
Operations Run Request
Computer Operation Requests
P
Password Reset / Unlock Account
Access to Building and Systems
Printer Access
Printing and Faxing
Printer Incident
Printing and Faxing
Printer Supplies Request
Printing and Faxing
Promotions
Computer Operation Requests
Purchase Equipment
Desktop Systems
R
Relocate Equipment
Desktop Systems
Relocate Staff Within Same Department
Desktop Systems
Relocate Tapes to offsite location
Network Services
Remote Access (VPN) Request
Access to Building and Systems
Report a Certificate Issue
Security
Report a Security Incident
Security
Report a Suspicious Email
Security
Report Incident with Desktop Equipment
Desktop Systems
Request Assistance with a Blocked site
Security
Request Equipment/Accessories
Desktop Systems
Request For Name Change
Administrative
Request Supplies/Services
Support Services/Image
Revised Non-Standard Software Request
Applications / Desktop Applications
S
Scanner Requests
Printing and Faxing
Secure Ticket - Confidential
Administrative
Security Camera Issues and Request
Security
Security Updates Need Applied
Security
Semi-Annual Cellphone Bill Review
Compliance
Server Request
Network Services
Service Desk or TeamDynamix Issues
Service Desk
Service Desk Portal Request
Service Desk
Standard Software Request
Applications / Desktop Applications
Support Services / Mail Room Requests
Support Services/Image
SURS Applications Incidents
Applications / SURS Applications
SURS Applications Request
Applications / SURS Applications
System Down
Network Services
T
Telephone Incidents
Telephony
Telephone Requests
Telephony
Termination Request
Administrative
Test Restoring from Backup - Critical Applications/Files (attach report to ticket)
Compliance
Testing Assistance
Computer Operation Requests
Training Requests
Training Requests
V
Vendor Problem/Incident
Administrative
Vendor Request
Administrative
W
Web Conferencing Pre-Meeting Assistance (WebEx/Teams)
Conference and Presentation
Website Incidents
Websites
Website request
Websites