Report a Security Incident or other security related issues including requesting assistance with certificates and blocked websites or reporting a suspicious email, etc.

Services (10)

DLP Alert

DLP Alert for rule detected these are considered severity level 1 incidents

GRC Tool - User Provisioning Request

SURS utilizes the GRC tool to manage and track its Governance, Risk, and Compliance posture. Access to the tool can be requested via the GRC Tool - User Provisioning Request ticket

Management approval will be required before access is granted.

Received External Media in MailRoom

When external CD's or USB drives are received by the mailroom they must go to security to be scanned before delivered to there destination

Report a Certificate Issue

Report a certificate error on a SURS website or application.

Report a Security Incident

Report a security incident. If you encounter something suspicious or threatening in the workplace, your desktop or on the network, please report it to the SURS Service Desk immediately.

Report a Suspicious Email

If you receive a suspicious email message and would like it to be analyzed, please forward it as an attachment to SURS Service Desk.

Report Lost or Stolen SURS Owned Equipment

Report SURS equipment that has been lost or stolen, this would include items like laptops, iPhones, iPads, USB drives

Request Assistance with a Blocked site

Use this service if you have questions about blocked sites or believe a legitimate site is being blocked.

Security Updates Need Applied

Request for network admins to apply or install security patches requested by the security team - or act on vulnerabilities