My Recently Visited Services

Request for building and grounds

Report problem with Desktop Applications such as Adobe Suite, Microsoft Suite, CRM, BIEdge, Snag-It, UPS Parcel and others.

Review SURS' cellphones bill semi-annually to remove any unused devices/services.

Request printed materials from computer operations.

This request would be for the newly founded Application Support Group that Brian Meis is heading. These types of requests would be items like dashboards, forms, automation, etc.

Request access to a printer

Request help for a problem/issue with a printer, fax machine or copier.

Request SSN Transfer in FileNet.

System changes that have to go to the CAB for approval. Workflow will initiate for approval process.

Report a problem with building and grounds such as heating/cooling, plumbing, electrical, furniture, vending and other related items.

Requests for scanner maintenance or cleaning

Report problems/issues with SURS websites
Websites include the following:

ADP
Agiloft
Benefit Estimator
Brokerage Website
Contact Application
Employer Website
INTAcct
Investment Managers Website
Member Website
Reciprocal Website
SURS Intranet / SharePoint
SURS Intranet / SharePoint - Information Repository Issues
www.surs.org
Other

Request for personal device to be enrolled in InTune. This will require manager approval as well as confirmation that you have read the Mobile Device Security Policy.

Request a building access key.

Report Problem with Image applications such as FileNet, Kofax/KTM, OnDemand, PrintToTiff, Scanner Cover Sheets, DocLink.

Request reports or processes to be run by Operations.

Report incident printer, monitors, PC, Laptop, Keyboard, mouse, headset, camera, UPS,

Individual and/or group training requests

All termination requests must be submitted by HR.

Request corrections to image files (delete documents, documents misfiled, missing documents, CSG update, etc.).

Request assistance or to have software installed. Software includes Desktop Applications such as Adobe Suite, Microsoft Suite including Visio and Projects, CRM, BIEdge, Snag-It, UPS Parcel and others.

Form/Request used to request Proof Of Concept non standard software or new software that is not currently on the approved SURS software list.

Request Programs to be Promoted to Production.

Request help with Filenet related issues.

Report problems with query reports, file updates or any of SURS applications such as CSG, Qildro, TimeTrade Appointments, System Generated Letters and Contribution Entry.