My Recently Visited Services
Form/Request used to request Proof Of Concept non standard software or new software that is not currently on the approved SURS software list.
Complete appropriate VPN Request form and attach it to your help desk submission.
Report a problem with audio/video in a conference room.
Request printed materials from computer operations.
Report problem with App Dev Applications such as ACS, Lansa, MS SQL, Data Warehouse, CA/2E, Promotions, CopyData, Implementer, Visual Studio and others.
Report Problem with Image applications such as FileNet, Kofax/KTM, OnDemand, PrintToTiff, Scanner Cover Sheets, DocLink.
This request should be used by departments to submit their Fiscal Year budget requests
Use this service if you have questions about blocked sites or believe a legitimate site is being blocked.
If you receive a suspicious email message and would like it to be analyzed, please forward it as an attachment to SURS Service Desk.
Request setup for new staff, staff augmentation, or consultants (onboarding).
For Staff or Staff Augmentation: One ticket should be used per user setup request.
For Consultants: If you have multiple consultants from the same company, needing identical access then you may use one ticket to request all. If they are from different companies or need different access please fill out separate form for each.
Use this ticket when you are requesting quotes in order to receive credit for your time and track the process
Report a problem with building and grounds such as heating/cooling, plumbing, electrical, furniture, vending and other related items.
This request would be for the newly founded Application Support Group that Brian Meis is heading. These types of requests would be items like dashboards, forms, automation, etc.
This ticket may require a slightly longer response time than when selecting a ticket directly from the Service Catalog.