My Recently Visited Services
Use this service to submit a fraudulent phone number to be blocked.
If you receive a suspicious email message and would like it to be analyzed, please forward it as an attachment to SURS Service Desk.
Request reports or processes to be run by Operations.
Request for network admins to apply or install security patches requested by the security team - or act on vulnerabilities
Use this form to request SURS access while traveling. You will need to provide where you are going and a date range that you will require access.
When external CD's or USB drives are received by the mailroom they must go to security to be scanned before delivered to there destination
Request items such as a new server, additional wiring, wireless access, FTP and other network related items
Request corrections to image files (delete documents, documents misfiled, missing documents, CSG update, etc.).
Complete appropriate VPN Request form and attach it to your help desk submission.
Request your password to be reset, unlock your account, enable your CSG user-id
Knowledge Base Article Request including requests for a drafted article to be approved.
Print access reports from CA4K and distribute to managers for review/approval of their employees' building access. This should be done annually.
This will be used to track problems/incidents when we need to call for vendor support
This will be used to track when we call a vendor for support or have a block of hours with a vendor to work on a small project
Print AD access groups for the above FileNet Access. Distribute these to the following:
LGL - Bianca Green
EMP - Jennifer Bartell
MED - Marsha Fitch
SF - Jackie Honn
HR - Nichole Hemming
ACCT - Tara Myers
Use this service if you have questions about blocked sites or believe a legitimate site is being blocked.
Request permission changes to SURS systems. Permission Change requests must be submitted by a manager. Includes: iSeries, Network, Timberline, Northern Trust, Teams